Performance Audit of the California Department of Motor Vehicles

At the direction of Governor Brown, the California Department of Finance, Office of State Audits and Evaluations is conducting a performance audit of the California Department of Motor Vehicles’ (DMV) operations.

To assist with our audit efforts, we are seeking information from DMV employees and members of the public regarding suggestions for improvement on processes, specific areas of concern, or general customer feedback. Please use the form below to share your comments and any supporting documents or details. Please do not enter any information into any text box that might identify your personal records.
Note: Government Code section 13293.1(c) states any information or documents obtained in connection with an audit conducted by the Department of Finance may be kept confidential and disclosure of the information or documents shall not be required under the California Public Records Act if the department determines that nondisclosure would protect a person from potential retaliation or fear of retaliation for participating in the audit.

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DMV Customer Form

Fields marked with * are required. These fields must have information entered in order for you to proceed.

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